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The Terms of Condition of Sales


Shipment USPS/ FedEx/UPS
Currency US dollar
Partial Shipment N/A
Processing Time 3 business days
Language English and Japanese
Cancellation No cancellation accepted after payment
Return Returns are available under the following conditions.

  • Returns must be made within 90 days after the day of shipment
  • Products must be in the original package
  • Products must be in unused condition
  • Customized products cannot be returned
  • Return shipping costs shall be borne by the Customer
Contact Alex Kaneko, National Sales Manager
Burrtec Chicago Office (Marketed by A-Lex International Marketing)
1111 N. Plaza Drive, Suite 755
Schaumburg, IL 60173, USA
Phone: (847) 593-7000
E-mail: cs@burrtecusa.com

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Burrtec LA Office
21171 S. Western Ave. Suite 2839
Torrance, CA 90501
Phone:  (424)360-1355

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